How do I use the tray with pee pads or grass pads?
Just place our custom fit tray at the bottom of the City Loo, then layer your pee pad or grass pad directly on top. The tray comes with convenient handles, so it’s easy to lift everything in and out for easy and sanitary replacement.
Is it easy to assemble my city loo?
Yes! Your City Loo will come with written instructions, with images showing you step by step on how to put it together. For a more visual step by step aid, you can view our assembly video here!
Who said potty time can't be posh?
Introducing the City Loo Starter Kit – the ultimate pet potty solution that combines chic design with exceptional functionality. Crafted for both indoor and outdoor use, it offers an easy-to-clean, odor-controlled, and aesthetically pleasing option for your home. Discover simplicity and style in pet care.
What's Included In the Kit:
The City Loo
The City Loo keeps your pets potty area discreet, sanitary, and safe for both you and your pet.
1 Odor Absorbing Tray
Odor absorbing dog potty tray with SilverSeal protection to help eliminate odors and inhibit 99.9% of odor-causing bacteria growth on the product surface in 24 hours.
1 Artificial Grass Pad
High-quality artificial dog potty grass specifically cut to fit perfectly into the odor-absorbing dog potty tray and the City Loo.
8 Potty Pads
High-quality absorbent dog potty pads custom cut to fit perfectly in the odor-absorbing dog potty tray and the City Loo.
You have questions? We've got answers.
Is it easy to assemble my City Loo?
Yes! Your City Loo will come with step by step instructions - you can also view our assembly video here.
How do I clean my City Loo?
Using a mild and pet-safe cleaner, we recommend wiping down the walls of the City Loo with a soft, damp cloth.
How easy is it to lift or move the City Loo around my home?
The City Loo weighs 40 lbs. once assembled – it’s easy to move as you find the ideal spot for use, and it also keeps it from sliding around during pet use. We provide felt pads for the bottom to help protect your floors,
too!
What's your return policy?
Please note that we have a 30-day return policy. We recommend that you inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you received the wrong item. Inspect your order upon arrival and contact us immediately for assistance. Returns requested after the 30 (thirty) day return period will receive an 80% refund.
Looking for more answers? Read our full FAQ here.